Privacy Policy

Handy Cargo provides transport management software and logistics solutions. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or contact us.

When you contact us or submit a transport request, we may collect your name, company name, email address, telephone number, collection and delivery details, shipment information, and any other information you choose to provide.

We may also collect technical information such as IP address, browser type, and website usage data for security and, where you consent, analytics purposes.

We use personal data to review and respond to enquiries, acknowledge transport requests, prepare quotations, coordinate logistics services, arrange carrier introductions, discuss TMS requirements, and improve our website and customer service.

We process data only where there is a lawful basis, such as taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or pursuing legitimate business interests.

When you submit a transport request, we may send an acknowledgement to the email address you provide. This confirms receipt and includes a reference number; it is not confirmation that transport has been booked.

Where necessary to respond to a request or provide a service, we may share relevant information with trusted service providers and suitable transport partners.

We do not sell personal data to third parties.

We keep personal data only for as long as needed for the purposes described in this policy and to meet legal, tax, accounting, and operational requirements.

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, misuse, or disclosure.

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses. Contact us to exercise these rights.

If personal data is transferred across borders, we take reasonable steps to ensure an appropriate level of protection in line with applicable data protection requirements.

We may update this Privacy Policy from time to time. For privacy questions or requests, contact info@handy-cargo.com or call +31 614357628.